Shipping Policy

Welcome to Dominique Cargo Shipping. This Shipping Policy outlines the terms and conditions governing the transportation and delivery of goods arranged through https://dominiquecargoshipping.com.

By booking a shipment with Dominique Cargo Shipping, you agree to the terms described below.

1. Shipping Services

Dominique Cargo Shipping provides professional cargo and freight services including, but not limited to:

Sea freight (Full Container Load – FCL & Less than Container Load – LCL)
Air freight
Inland transportation
Container shipping
Customs coordination support
Cargo consolidation services

Service availability may vary depending on destination, cargo type, and international regulations.

2. Shipping Process

Step 1: Booking

Customers must provide complete and accurate shipment details including:

Sender and receiver information
Cargo description
Weight and dimensions
Destination address
Required documentation

Step 2: Confirmation

Once booking details are reviewed, a shipping quotation and estimated transit time will be provided.

Step 3: Shipment Handling

After payment confirmation and documentation verification, cargo will be scheduled for dispatch.

3. Processing Time

Processing time refers to the period required to:

Verify documentation
Confirm payment
Schedule pickup or container allocation

Typical processing time: 1–3 business days (may vary depending on cargo type and documentation).

4. Transit Time

Transit time varies depending on:

Shipping method (air, sea, inland)
Origin and destination country
Customs clearance procedures
Weather conditions
Port congestion

Estimated transit times will be provided at the time of booking but are not guaranteed.

Dominique Cargo Shipping is not responsible for delays caused by:

Customs inspections
Government regulations
Force majeure events
Carrier delays
Incorrect documentation provided by the client

5. Shipping Costs

Shipping fees are calculated based on:

Cargo weight and volume
Shipping method
Destination
Fuel surcharges
Customs duties and taxes (if applicable)

All charges will be clearly outlined before shipment confirmation.

Customers are responsible for any additional customs duties, taxes, or port handling fees imposed by destination authorities.

6. Customs & Documentation

The customer is responsible for providing accurate documentation including:

Commercial invoices
Packing lists
Import/export permits (if required)
Bill of lading instructions

Failure to provide proper documentation may result in delays, penalties, or confiscation by customs authorities.

Dominique Cargo Shipping is not liable for issues arising from incomplete or incorrect paperwork.

7. Restricted & Prohibited Items

Dominique Cargo Shipping does not transport:

Illegal goods
Hazardous materials (without proper declaration)
Explosives or weapons
Counterfeit goods
Perishable goods without prior agreement

Clients must disclose all cargo contents accurately.

8. Cargo Insurance

Shipping insurance is strongly recommended.

Unless explicitly requested and confirmed, shipments may not be insured against:

Loss
Theft
Damage
Natural disasters

Customers may request additional cargo insurance coverage at an additional cost.

9. Damaged or Lost Shipments

In the event of loss or damage:

The customer must notify Dominique Cargo Shipping within 48 hours of delivery.
Supporting documentation (photos, delivery receipt notes) must be provided.
Claims will be reviewed according to carrier liability limits.

Compensation, if applicable, will follow the terms agreed upon in the shipping contract.

10. Delivery Confirmation

Proof of delivery may include:

Signed delivery receipt
Bill of lading confirmation
Carrier delivery record

Once delivery is confirmed, Dominique Cargo Shipping is no longer responsible for the shipment.

11. Shipment Tracking

Tracking information may be provided depending on the shipping method and carrier availability.

Customers may contact our support team for shipment status updates.

12. Changes & Cancellations

Shipment cancellations must be requested before dispatch.

Once cargo has been dispatched, cancellation may not be possible and fees may apply.

13. Limitation of Liability

Dominique Cargo Shipping acts as a logistics provider coordinating shipments through carriers and partners.

Our liability is limited to the extent permitted by international shipping laws and carrier terms.

We are not responsible for:

Indirect or consequential losses
Business interruption
Delays beyond our control

14. Contact Information

For questions regarding shipping services, please contact:

Dominique Cargo Shipping
Website: https://dominiquecargoshipping.com
Email: Dominique Cargo Shipping

Phone: Dominique Cargo Shipping